What affects the processing time of your application?
We process the majority of applications within the expected time. You can find the expected processing time of your application on the page that contains information about that application, and in the Processing Time Checker.
You are most likely to get a decision on your application within the expected processing time if you fill in your application carefully and make sure it has all the necessary attachments.
You should not compare your processing time to the processing time of other applicants, because the processing time varies depending on the amount of investigation needed for each application.
The processing time may be longer if:
- we need to ask you for further information
- you have not filled in your application sufficiently
- we need to invite you to an interview
- you have requested that we make an exception to the requirements that you should meet in order to get the permit
Other Finnish authorities are sometimes involved in the processing of applications. This may also make the processing time longer. For example, we may need a partial decision from an Employment and Economic Development Office (TE Office), or a Finnish mission (embassy or consulate) may need to interview you. The Finnish Immigration Service cannot influence the length of the waiting times of other authorities.
If the processing of your application takes longer than expected, you do not need to contact us
If the expected processing time has been exceeded, you do not need to contact the Finnish Immigration Service. We are still processing your application, and we will contact you if we need to. If you submitted your application in the e-service Enter Finland, you can check the processing stage of your application by signing in to the e-service.
If you have applied for a residence permit, EU registration of Finnish citizenship, you may write to us at email@example.com and ask for a new processing time estimate. Add your customer number to your e-mail. When you send a message to this address, you will receive a reply that states that the agency does not answer e-mail inquiries. Despite this, we will send you a new estimate of the remaining processing time. Unfortunately, you cannot get any other advice from the address firstname.lastname@example.org.
If you are an asylum seeker, we have given you an estimated processing time in the asylum interview. If this processing time expires, your legal counsel or an employee at the reception centre can contact the Finnish Immigration Service.
When do we start counting the expected processing time? When do we stop counting?
Please remember that you cannot speed up the processing of your application by contacting us
We will contact you if we need additional information for your application. Otherwise, we will not contact you before the decision is made, so please wait patiently.
You cannot speed up the processing by calling or visiting the Finnish Immigration Service.