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Removal of the note ‘Identity not verified’ from a travel document

A note ‘Identity not verified’ will be added to your alien’s passport or refugee travel document if your identity has been impossible to verify. You can have the note ‘Identity not verified’ removed by applying for a new travel document at one of the service points of the Finnish Immigration Service.

When you submit a new application, you must have reliable evidence of your identity. Reliable documents include a previous or currently valid national passport or a document issued by the authorities in your home country. The document must contain the following information:

  • name, date and place of birth
  • photograph and possible other distinguishing marks
  • nationality

A document issued by another authority outside your home country is also acceptable under this condition: when you have applied for this document, you need to have presented a document from your home country to verify your identity.

You must always present the original document that verifies your identity. If the document is in a language other than Finnish, Swedish or English, you must include a translation into one of these languages with it. It does not matter if the period of validity of the original document has expired.

A processing fee will be charged for the application.

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