Welcome to the renewed website!

24.1.2018 10.00
Press release

We have completely redesigned our website and taken the old version offline. We have paid attention to the clarity of the website and made our texts easier to understand. We have also added new information.

As these are major changes, some links or content may still be missing on the website after it has been published. We will fix such issues as soon as possible.

The Application Finder and the Processing Time Checker are the most important new features

The Application Finder asks you a series of questions to help you find the application form you need, as well as information related to it.

  • You can find the Application Finder by clicking the link ‘I want to apply’ on the front page. The header of the website also contains a link to it.
  • After you have answered the questions, the Application Finder will take you to a specific page that concerns the application you need. On this page, you will find more information about the requirements for getting the permit in question, the application fee and its processing time. The documents you need to attach to the application are listed at the end of the page. There is also a link to an online version and a paper version of the application form.
  • To see the pages of all applications collected in one place, please go to this address:

The Processing Time Checker is a tool that you can use to check the expected processing time of your application.

  • After you fill in the necessary information about your application, the Processing Time Checker will give you an estimated date on which you will receive a decision on your application. Our customer service uses the same Processing Time Checker.

Let us know what you think about the website!

The new website and its functions will hopefully help you find answers to your questions. We also hope that the instructions on the website are clear and easy to understand!

You can find a ‘Send feedback’ link at the bottom of the website. Let us hear your thoughts! Did you find what you were looking for? Was the website easy to use?

Customer bulletin