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Effects of the coronavirus on customers

These web pages contain information about the effects of the coronavirus on the services and operations of the Finnish Immigration Service. You will find the latest information in our media releases and customer bulletins. In addition, the list of frequently asked questions is continuously updated.

We will keep updating these pages as the situation changes. You will also find information on the Finnish Immigration Service’s Twitter account (@Maahanmuuttovir) and on Facebook (

Because of the coronavirus situation, all parts of our website are not completely up to date. Unfortunately, some of the content may initially be available only in Finnish. The information will be translated into Swedish and English as soon as possible.

We recommend that you wear a face mask when you visit a service point 

You can bring your own mask. Unfortunately, we cannot hand out masks to all customers who visit our service points in Finland. Please read carefully the Recommendation and instructions on the use of face masks on THL’s website. When you are indoors in our service points, please wear a mask following the recommendations. In the waiting room, allow a sufficient safety distance (two metres) between yourself and other people in the room.

Due to the coronavirus situation, we may have to limit the number of customers in the waiting areas. This means that you may have to wait for your turn longer than usual outside the service point premises when visiting a service point.

Links to web pages of other authorities 

For health advice and latest updates about the coronavirus in Finland, visit the website of the Finnish Institute for Health and Welfare (THL) at

Ministry of the Interior

Ministry of Economic Affairs and Employment

The Finnish Border Guard

Police of Finland

Ministry for Foreign Affairs of Finland