Customer bulletins

Our customer bulletins are available in Finnish, Swedish and English, and some of them have been translated to other languages as well. See the language versions below. To read our customer bulletins in English, go to Customer bulletins.

The supplier of asylum-seekers’ prepaid cards is facing delivery problems – what to do if your Moni card does not work


Asylum seeker: Let us know the grounds for your subsequent application already when applying

Report by the Finnish Immigration Service to the Minister of the Interior on the quality of the asylum procedure and the related decision-making

Report on the challenges of parenting and couple relationships that asylum seekers may face and on the ways to provide help at reception centres