Document and information requests

With the exception of certain documents, you have the right to examine the documents that the Finnish Immigration Service has used when making decisions on matters that concern you.

If you send us a request in advance, you may visit the Finnish Immigration Service and read the documents here. Alternatively, you can ask us to send you copies of the documents. We will charge a fee for photocopying and sending the documents, as stated in our price list.

Your counsel may get your documents if you have given him or her a written authorisation.

Use this form to request documents that concern you: Request for access to documents, DOC_P

Information and documents concerning customers of the Finnish Immigration Service are kept secret under section 24(1)(24) of the Act on the Openness of Government Activities, unless it is obvious that disclosure of information from them will not compromise the safety of the customer or his or her friends or family.

We do not disclose any confidential information about our customers to third parties without special grounds. Such grounds may be the consent of the customer himself or herself, or the statutory right of an authority to receive information from the Finnish Immigration Service. A customer of the Finnish Immigration Service may give a third party a written authorisation to examine his or her documents.

If the information or document you requested is not disclosed, you may request the Finnish Immigration Service to issue a decision on that the information cannot be disclosed. The decision is appealable and free of charge.

Read more about information requests by the media.

Use this form to request documents: Request for access to documents, DOC_P

If you request publicly available documents, you do not need to present documentation on your identity or give reasons for your request. If you request confidential documents from which information can only be disclosed under certain conditions, you should be prepared to explain the purpose of your request.

Use this form to request publicly available documents: Request for access to documents, DOC_P

Documents and investigations are priced on commercial criteria under the Act on Criteria for Charges Payable to the State.

• Costs of retrieving and redacting information:
  • Retrieving information from the archives: 53 euros per hour
  • Retrieving information from a database: 53 euros per hour
• Redacting confidential information: 97 euros per hour