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Russia's attack on Ukraine

Russia’s attack on Ukraine has a significant impact on the lives of many of our customers. On our website, we now provide instructions for people fleeing from Ukraine and for people helping them. 

In Ukrainian: Вторгнення Росії в Україну

Instructions on arriving in Finland from Ukraine

If you are fleeing the Russian attack on Ukraine, you can stay in Finland visa-free or apply for temporary protection or asylum. 

Instructions on arriving in Finland from Ukraine

In Ukrainian: Що я повинен робити прибувши з України до Фінляндії

What to do when you are in Finland and cannot return to Ukraine

Read these instructions, if you have come to Finland from Ukraine or already live in Finland, and you cannot return to Ukraine. 

What to do when you are in Finland and cannot return to Ukraine

In Ukrainian: Інструкція для вас, якщо ви вже перебуваєте у Фінляндії і не можете повернутися в Україну

Temporary protection

Temporary protection is intended for people fleeing the war in Ukraine. The purpose of temporary protection is to provide these people temporary protection quickly. We recommend that persons fleeing from Ukraine apply for temporary protection. Applications for temporary protection are processed considerably faster than asylum applications.

Temporary protection for people fleeing from Ukraine

In Ukrainian: Тимчасовий захист для тих, хто утік від війни в Україні

Statistics on temporary protection

Statistics on temporary protection are updated every weekday from Monday to Friday.  

Statistics on temporary protection

In Ukrainian: Статистичні дані про тимчасовий захист

Printable instructions for people fleeing Ukraine 

On this page, we will publish customer instructions in printable form. We will keep adding new instructions and their translations as we get them.

Printable instructions for people fleeing Ukraine 

We ask for advance information about transport of Ukrainians to Finland

Several organisations and private individuals have announced that they will be offering transportation to Finland for people who have fled the Russian military attack on Ukraine. We are asking all voluntary transport organisers providing transport for Ukrainian nationals from Ukraine to Finland to submit preliminary passenger information.

Provide preliminary information about all transportation arriving from Ukraine 

Answers to frequently asked questions about Russia's attack on Ukraine

We are currently receiving a large number of enquiries, including questions related to seasonal workers and family members in Ukraine and Finland. We have put together answers to frequently asked questions on. The answers will be updated as the situation develops.  

Frequently asked questions about Russia's attack on Ukraine

In Ukrainian: Поширені запитання щодо ситуації в Україні