Customer service
You can contact us by phone, by email or by sending us a message from your Enter Finland account. At our service points, you can submit a paper application and prove your identity.
Check the estimated processing times for applications.
See our answers to frequently asked questions.
Use Enter Finland to submit an online application; pay the processing fee and follow the processing of your application.
Ask for guidance on permit and citizenship matters.
Ask about residence permits, citizenship, appointments, online services and other permit matters.
See how to send supplementary documents and notify us of changes.