Residence permit card on the basis of temporary protection
If you are granted temporary protection, you will receive a residence permit card. All residence permit cards issued on the basis of temporary protection are valid until 4 March 2025, even if their last day of validity is 4 March 2023 or 4 March 2024.
We recommend that you apply for a new residence permit card after your permit has been extended
You can apply for a new residence permit card as of 17 February 2024. We recommend that you apply for a new card in our online service Enter Finland. There is no need to hurry with the application, as you can apply for a new card at any time as long as your residence permit on the basis of temporary protection is valid. The updated validity period of your residence permit will be printed on the new card. The new residence permit card issued on the basis of temporary protection is free of charge.
Having a new residence permit card has considerable advantages when you reside and handle matters in Finland
We recommend that you apply for a new residence permit card for the following reasons:
- You can easily prove that your residence permit is valid, that you are staying in Finland legally and that you have a valid right to work.
- It will be easier for you to travel in Europe.
- For example, Finnish authorities, banks, employers, healthcare and social service providers, schools and daycare centres can reliably verify that your residence permit is valid.
It is legal for you to stay in Finland even if you do not apply for a new card
All residence permit cards issued on the basis of temporary protection are valid, even if their last day of validity is 4 March 2023 or 4 March 2024. Your right to work on the basis of temporary protection will also be valid until 4 March 2025.
However, with a new residence permit card you can always prove with certainty that you have a valid residence permit and right to work and reside in Finland.
Changing a name on a residence permit card
If there have been changes in your name after you received your previous residence permit card, see the instructions on this page under Changing a name on a residence permit cardn before you order a new card.
Apply for a new residence permit card in the online service Enter Finland
We recommend that you apply for a new residence permit card in our online service Enter Finland. If you do so, you do not need to visit a service point. You can apply for a new card at any time as long as your residence permit is valid. You will receive your new card within approximately two weeks of submitting the application.
- If you have children who are under 18 years of age and who have received temporary protection in Finland, you can use Enter Finland to apply for new residence permit cards for them as well.
- However, you cannot use Enter Finland to apply for a new residence permit card for a child who has turned 6 after receiving his or her current residence permit card on the basis of temporary protection because, under law, your child’s fingerprints are required for the residence permit card. To apply for a residence permit card for a child who is at least 6 years old, you need to visit a service point of the Finnish Immigration Service to submit an application. The child must come to the service point with you.
- Children who have reached the age of 15 can also apply for a new card independently in Enter Finland. They need to create a user account in the Enter Finland online service that is intended for applicants.
- If you are a representative of an unaccompanied minor, you can use the Enter Finland online service intended for applicants to apply for a new residence permit card for the child. You cannot submit the application in the Enter Finland online service that is intended for counsels and representatives. See the instructions on how to create a user account and how to submit the application below (‘How to apply for a new residence permit card in Enter Finland’).
How to apply for a new residence permit card in Enter Finland
First, you need to create a user account in Enter Finland. If you already have an account in the Enter Finland online service that is intended for applicants, log in and move to section ‘Fill in and submit an application’.
- If you are a representative of an unaccompanied minor, you need to create a user account in the Enter Finland online service that is intended for applicants to apply for a card. You cannot apply for a card or log in to the online service intended for applicants from your user account in Enter Finland for Counsels and Representatives.
If you do not have a user account in the Enter Finland online service that is intended for applicants, read the following instructions on how to create a user account:
- When you are on the start page of Enter Finland, open the main menu by clicking the icon with three lines in the top left corner of the page. Select ‘Create a user account’.
- To create a user account with your email address, click the button ‘Create an account using your email address’ on the right-hand side of the page.
- If you wish, you can create an account using a Suomi.fi or eIDAS identification if you have Finnish online banking credentials, for instance.
- If you are a representative of an unaccompanied minor and have a user account in Enter Finland for Counsels and Representatives, you cannot create a user account in the Enter Finland online service that is intended for applicants using strong identification, for example Finnish online banking credentials. Instead, create a user account in the Enter Finland online service that is intended for applicants using your email address. Create a user account with a different email address than the one you used to create your account in Enter Finland for Counsels and Representatives. It is not possible to use the same email address that is already connected with another account in Enter Finland.
- Clicking the email button will open the form ‘Create a user account with your email address’.
- Fill in the form with the information requested: First name, last name, date of birth, email address and your Finnish mobile phone number. The phone number is optional. If you do not have a Finnish phone number, please leave the field empty. In addition, please make sure that you write your name and your date of birth in exactly the same form as they are written on your current residence permit card.
- Choose a password. Enter the password again under ‘Password (again)’.
- Read the terms of use of the service and tick the box ‘I have read and I accept the terms of use’.
- Click the button ‘Create a user account’. You will receive a verification link by email. Open the link to verify your email address.
- Your email address has now been verified.
- To finish the process, log in to your user account.
- You will receive an email message containing a 6-digit verification code. Enter the code in Enter Finland and click the button ‘Send’ to log in to Enter Finland.
To apply for a new residence permit card, begin by logging in to your Enter Finland account.
- When you are on the start page of Enter Finland, open the main menu by clicking the icon with three lines in the top left corner of the page. Select ‘Temporary protection: Residence permit card’.
- Click the button ‘Fill in the application’ at the end of the page.
- Fill in your personal data: first name, last name, date of birth or personal identity code, customer number, citizenship and gender.
- The form is automatically completed with your name, date of birth, email address and phone number based on the data you gave when you created your user account.
- If you have a Finnish personal identity code, you can find it on your residence permit card next to ‘Henkilötunnus’. If you do not have a Finnish personal identity code, a date of birth is sufficient.
- You can find your customer number on your residence permit card next to ‘Asiakasnumero/Kundnummer’.
- Please make sure that your name, customer number and your date of birth or your personal identity code are spelled in exactly the same way as they are spelled in your current residence permit card. If there are differences, you can edit your user account information so that it matches with your residence permit card.
- If there have been changes in your name after you received your previous residence permit card, see the instructions on this page under ‘Changing a name on a residence permit card’ before you order a new card.
- If you are applying for a residence permit card for a child, the form is automatically completed with only an email address and a phone number, based on the data you gave when you created your user account.
- Confirm whether or not you have a Finnish telephone number by answering yes or no. Verify your phone number by clicking the button ‘Send confirmation code’. You will receive a text message containing a 6-digit confirmation code. Write the code in the field ‘Confirmation code for telephone number’.
- When you have entered the confirmation code, you will see a notification stating that your phone number was successfully verified.
- Write the address where you live in Finland.
- Please note that we cannot send the card to you if the address where you live is not in Finland.
- Write the address that has been recorded for you in the Finnish Population Information System. Inform the Digital and Population Data Services Agency if your address in Finland has changed (dvv.fi).
- We will send the card by post to the address you stated in your card application.
- If you wish us to send your card to some other address than the address where you live, you can enter a separate address for that purpose. Please note that the card can only be sent to a Finnish address.
- Enter the address to which you want us to send the card. The address must be in Finland.
- Select ‘No’ if you want us to send the card to the address where you live.
- Tick the box to give your consent to using the same fingerprints, photo and signature that you provided in connection with your earlier application for temporary protection.
- To send the application to us, click the button ‘Submit the application’. You will see a notification stating that we have received your application. You will find your application on your Enter Finland account under ‘Your application and attachments’.
- We will send the card by post to the address you stated in your card application.
- We will send each card separately. If you have applied for a new residence permit card for yourself and for your child, we will send both cards separately.
If you cannot apply for a new card in Enter Finland, you can visit a service point of the Finnish Immigration Service and apply for it there
If you want a new residence permit card but cannot apply for it in Enter Finland, you can apply for a new card at a service point of the Finnish Immigration Service. Book an appointment beforehand in our appointment system. You can see all appointments available for booking at our service points in the appointment system.
The service point staff can help you in Finnish, Swedish or English. We do not have interpreters at our service points.
- Open the appointment system website. If necessary, select English in the language menu. Click the ‘Book now’ button on the front page of the appointment system.
- To book an appointment for you and your spouse and children under 18 years of age, select the tab ‘For a family’. When a window opens, enter the names of your family members and select ‘Temporary protection’ as category and ‘Application for a residence permit card’ as service. To add additional family members, click the ‘Add a person’ button. To finish, click the ‘Ok’ button. After this, you can move on to step 4.
- In ‘Choose a category’, select ‘Temporary protection’.
- In ‘Choose a service’, select ‘Application for a residence permit card’.
- Choose which service point you want to visit. You can select any of the service points in the menu.
- Click the button ‘Search availability’ to look for available appointments.
- The appointment system will show you all available appointments at the service point you have selected.
- If there are no appointments available, the day will be marked with ‘No times’.
- Select an appointment by clicking on a time slot. Check your selections and click the button ‘Select time’ to continue.
- Fill in the form with your details: customer number, first name, last name, citizenship, date of birth, gender, phone number and email address.
- Check that the appointment details are correct.
- To book the appointment, click the button ‘Confirm reservation’ in the lower right-hand corner of the form.
- On the screen, you will see a notification confirming that you have successfully booked an appointment. You will also receive a confirmation of your appointment to the email address or phone number that you provided.
- A reminder will be sent to you one week before the appointment and one day before the appointment.
- Print out the application form and fill in the form in advance.
- Тимчасовий захист: заява на отримання картки дозволу на проживанн
- Temporary protection: residence permit card application
- Временная защита: заявление на предоставление карты вида
- на жительство
- Tillfälligt skydd: ansökan om uppehållstillståndskort
- The form is available in the following language combinations: Finnish and Ukrainian; Swedish and Finnish; English and Finnish; Russian and Finnish.
- When you fill in the form, please use the Latin alphabet.
- You do not need a new photo for the application.
- You can find your customer number on your residence permit card next to ‘Asiakasnumero/Kundnummer’.
- If you have a Finnish personal identity code, you can find it on your residence permit card next to ‘Henkilötunnus’. If you do not have a Finnish personal identity code, a date of birth is sufficient.
- If there have been changes in your name after you received your previous residence permit card, see the instructions on this page under ‘Changing a name on a residence permit card’ before you order a new card.
- If you have children under 18 years of age who have received temporary protection in Finland, you can apply for new residence permit cards for them with the same form.
- Children who have reached the age of 15 can also apply for a new card independently.
- If you are the representative of an unaccompanied minor, you can use this form to apply for a new residence permit card for the child.
- When you visit the service point, bring with you your current residence permit card and the application form that you filled in.
- If you are applying for a new residence permit card with the same application form for your child who is under 18 years of age or if you are the representative of a child under 18 years of age, the child does not need to visit the service point with you.
- However, a child who has turned 6 after receiving his or her current residence permit card issued on the basis of temporary protection must visit the service point with you because, under law, your child’s fingerprints are required for the residence permit card.
- At the service point, a member of staff will ask you to come from the waiting area to the counter and will receive your application. After that, he or she will order a new residence permit card for you. You will receive your new card within approximately two weeks of submitting the application.
- Before you leave, the staff will give you instructions on how the new card will be delivered to you and where you can pick up the card once it is ready for collection.
- We will send the card by post to the address you stated in your card application.
- We will send each card separately. If you have applied for a new residence permit card for yourself and for your child, we will send both cards separately.
Do this if you assist a temporary protection client who needs help with submitting the application due to illness or disability, for example
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If a client who has been granted temporary protection needs a new residence permit card but is not able to submit the application in the online service Enter Finland or at a service point due to an illness or a disability, for example, please contact us by email.
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Use the Securemail service (securemail.migri.fi) of the Finnish Immigration Service to email suojelu.tilapainen.tupa@migri.fi. The Securemail service will encrypt your message. Do not use other email encryption services. For more information about sending us email using the Securemail service, please see the page Contact information.
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Explain in your email that the client needs a new residence permit card for temporary protection. Include the following information in your email:
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The client’s customer number at the Finnish Immigration Service. Do not write any other personal details or personal information about the client in your email.
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A short explanation of why the client is not able to apply for a new residence permit card in the online service Enter Finland or at our service point. Based on your message, we will assess what needs to be done so that the client can get a new residence permit card.
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Your own contact details: name, email and phone number and your role or relationship with the client
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- We will contact you when we have received your message.
Destroy your old residence permit card after you have received your new card
Do not return your old residence permit card to the Finnish Immigration Service. Destroy the old card instead.
- Cut the card’s chip into four parts – first into two parts vertically and then horizontally.
- Put the parts in the mixed waste bin, preferably in several different bin bags.
The residence permit card must be destroyed so that it will not be misused. If you have already sent your old card to the Finnish Immigration Service, we will destroy it for you.
If your residence permit card for temporary protection does not contain a personal identity code
Personal identity code is not an obligatory piece of information on a residence permit card. Residence permit cards are not official identity documents.
However, if you want a new residence permit card that contains your Finnish personal identity code, you can apply for a new residence permit card.
If the expiration date printed on your residence permit card is 4 March 2023 or 4 March 2024
- You can apply for a new residence permit card free of charge once, because a new residence permit card for temporary protection is free of charge when your residence permit on the basis of temporary protection has been extended.
If the expiration date printed on your residence permit card is 4 March 2025
- Ask the Finnish Immigration Service to correct the information printed on your new residence permit card by sending an email to the address tilapainen.suojelu.korjauspyynnot@migri.fi.
- Please write only your customer number and a mention that you wish to order a new residence permit card that contains your personal identity code.
- Do not include any personal information in your email. Do not send your personal identity code by email.
- You will get a new card free of charge.
Changing a name on a residence permit card
If you have been granted the passport of your country of nationality after the first decision on temporary protection
See here what to do if you have been issued with the passport of your country of nationality after getting a first decision on temporary protection but the name in your passport differs from the name in your first residence permit card:
- To change your personal data, submit an application to the Digital and Population Data Services Agency (dvv.fi). A new card can be issued under the new name only if the Digital and Population Data Services Agency has made the changes in your data.
If you change your personal information through the Digital and Population Data Services Agency, read the instructions on how to apply for a new residence permit card
- If the expiration date printed on your residence permit card is 4 March 2023 or 4 March 2024
- You can apply for a new residence permit card free of charge once, because a new residence permit card issued on the basis of temporary protection is not subject to a fee when your residence permit on the basis of temporary protection has been extended.
- If the expiration date printed on your residence permit card is 4 March 2025
- A new card is subject to a fee because, by law, a residence permit card that is issued on the basis of temporary protection and valid until 4 March 2023 or 4 March 2024 can be renewed without a fee only once.
- Read the instructions on how to apply for a new residence permit card that is subject to a fee when your card is valid until 4 March 2025.
If you have had a passport or another identity document already before the first decision on temporary protection
If the expiration date printed on your residence permit card is 4 March 2023 or 4 March 2024
- Ask the Finnish Immigration Service to correct the information printed on your new residence permit card by sending an email to the address tilapainen.suojelu.korjauspyynnot@migri.fi.
- Please write only your customer number and a mention that you wish to order a new residence permit card that contains your personal identity code.
- Do not include any personal information in your email. Do not send your personal identity code by email.
- You can apply for a new residence permit card free of charge once, because a new residence permit card issued on the basis of temporary protection is not subject to a fee when your residence permit on the basis of temporary protection has been extended
If the expiration date printed on your residence permit card is 4 March 2025
- Ask the Finnish Immigration Service to correct the information printed on your residence permit card by sending an email to the address tilapainen.suojelu.korjauspyynnot@migri.fi.
- Please write only your customer number and a mention that you wish to order a new residence permit card that contains the missing information or your correct name.
- Do not include any personal information, such as your personal identity code, in your email.
- In our reply, we will tell you whether getting a new card is free of charge or whether you need to pay a fee to apply for a new card.
- You will get a new card free of charge if your name needs to be corrected due to an error made by the Finnish Immigration Service.
- If the reason for the name change is something else than an error made by the Finnish Immigration Service, you will need to pay a processing fee for the new card. The processing fee is 60 euros. A new card is subject to a fee because, by law, a residence permit card that is issued on the basis of temporary protection and valid until 4 March 2023 or 4 March 2024 can be renewed without a fee only once.
If your residence permit card is lost or stolen
You should always report your lost or stolen residence permit card to the Finnish police. If your card is lost or stolen outside Finland, report it to the authorities in the country in question and to the police in Finland. If your residence permit card was granted on the basis of temporary protection and the expiration date printed on the card was 4 March 2023 or 4 March 2024, you can apply for a new residence permit card free of charge.
If you had a new residence permit card that was granted on the basis of temporary protection and the expiration date printed on the card was 4 March 2025, a new card is subject to a fee. For instructions on how to apply for a new card, see the page Renewal of residence permit card.