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Temporary protection

Residence permit card on the basis of temporary protection 

If you are granted temporary protection, you will receive a residence permit card. All residence permit cards issued on the basis of temporary protection will remain valid until 4 March 2024, even if the date on the card has expired.

If you want a new residence permit card, we recommend that you apply for it online

You can apply for a new residence permit card in our online service Enter Finland. If you do so, you do not need to visit a service point. You can apply for a new card at any time as long as your residence permit is valid. You will receive your new card within approximately two weeks of submitting the application.

  • If you have children who are under 18 years of age and who have received temporary protection in Finland, you can use Enter Finland to apply for new residence permit cards for them as well. However, you cannot use Enter Finland to apply for a residence permit card for a child who has turned 6 after he or she was granted temporary protection because, under law, your child’s fingerprints are required for the residence permit card. To apply for a residence permit card for a child who is at least 6 years old, you need to visit a service point of the Finnish Immigration Service to submit an application. 
  • Children who have reached the age of 15 can also apply for a new card independently in Enter Finland.
  • If you are the representative of an unaccompanied minor, you can use Enter Finland to apply for a new residence permit card for the child.
  • Expected processing time for electronic application

    2 weeks

  • Expected processing time for paper application

    2 weeks

  • Electronic application fee

    0 €

  • Paper application fee

    0 €

How to apply for a new residence permit card in Enter Finland

Check our video tutorial how to create an EnterFinland account and apply for a new temporary protection residence permit card.

If you cannot apply for a new card in Enter Finland, you can visit a service point of the Finnish Immigration Service and apply for it there

If you want a new residence permit card but cannot apply for it in Enter Finland, you can apply for a new card at a service point of the Finnish Immigration Service. Book an appointment beforehand in our appointment system. You can see all appointments available for booking at our service points in the appointment system.

The service point staff can help you in Finnish, Swedish or English. We do not have interpreters at our service points.

How to collect your residence permit card from a DB Schenker collection point

You will receive your new residence permit card within approximately 2 weeks of submitting the application. Once your residence permit card is ready, DB Schenker will send you an email or a text message stating that you have received a shipment that is ready for collection. The message states also from which DB Schenker collection point you can collect your card.

We will send each card separately. If you have applied for a new residence permit card for yourself and for your child, we will send both cards separately. If you live on the Åland Islands or have a non-disclosure for personal safety reasons, we will send your residence permit card directly to the address you stated in your card application.

If you are collecting a card for another person, you do not need a power of attorney. You need to bring with you the arrival notification from DB Schenker and the customer number of the person whose card you are collecting.

You have now applied for a new residence permit card on the basis of temporary protection – this is how you collect your card from a DB Schenker collection point.pdf

If your residence permit card for temporary protection does not contain a personal identity code

Personal identity code is not an obligatory piece of information on a residence permit card. Residence permit cards are not official identity documents. 

However, if you want a new residence permit card that contains your Finnish personal identity code, you can apply for a new residence permit card.

If the expiration date printed on your residence permit card for temporary protection is 4 March 2023

You can apply for a new residence permit card free of charge once, because a new residence permit card for temporary protection is free of charge when your residence permit on the basis of temporary protection has been extended.  

If the expiration date printed on your residence permit card for temporary protection is 4 March 2024

  • Ask the Finnish Immigration Service to correct the information printed on your new residence permit card by sending an email to the address tilapainen.suojelu.korjauspyynnot@migri.fi. 
    • For data security reasons, please write only your customer number and a mention that you wish to order a new residence permit card that contains your personal identity code. Do not state your personal identity code in the email. 
    • Do not include any personal information in your email. Do not send your personal identity code by email.
  • You will get a new card free of charge.

If you want a new residence permit card because your name has changed

If you have been granted the passport of your country of nationality after the first decision on temporary protection

See here what to do if you have been issued with the passport of your country of nationality after getting a first decision on temporary protection but the name in your passport differs from the name in your first residence permit card:

If you have had a passport or another identity document already before the first decision on temporary protection

  • Ask the Finnish Immigration Service to correct the information printed on your residence permit card by sending an email to the address tilapainen.suojelu.korjauspyynnot@migri.fi. 
    • For data security reasons, please write only your customer number and a mention that you wish to order a new residence permit card that contains the missing information or your correct name.
    • Do not include any personal information, such as your personal identity code, in your email.
  • In our reply, we will tell you whether getting a new card is free of charge or whether you need to pay a fee to apply for a new card.
  • You will get a new card free of charge if your name needs to be corrected due to an error made by the Finnish Immigration Service.
  • If the reason for the name change is something else than an error made by the Finnish Immigration Service, you will need to pay a processing fee for the new card. The processing fee is 54 euros.

If your residence permit card is lost or stolen

You should always report your lost or stolen residence permit card to the Finnish police. If your card is lost or stolen outside Finland, report it to the authorities in the country in question and to the police in Finland.

If your residence permit card was granted on the basis of temporary protection and the expiration date printed on the card was 4 March 2023, you can apply for a new residence permit card free of charge. 

If you had a new residence permit card that was granted on the basis of temporary protection and the expiration date printed on the card was 4 March 2024, getting a new card is subject to a fee. For instructions on how to apply for a new card, see the page Renewal of residence permit card.

Right to work

You will have the right to work and study as soon as you register your application for temporary protection with the police or a border control authority.