The Finnish Immigration Service’s Contact Information

Customer service

The Finnish Immigration Service serves its customers

Service points

You can submit your application, prove your identity and submit additional documentation to your pending application at our service points.

General contact information

Postal address: Finnish Immigration Service, P.O. Box 10, FIN-00086
Head office: Opastinsilta 12 A, Helsinki
Asylum interviews and oral hearings: Ratapihantie 11, Helsinki.

The service point closest to the head office is located at the address Käenkuja 3 aA, 00500 Helsinki.

E-mail: (official registry office e-mail address)
Note! The Finnish Immigration Service does not reply to e-mail inquiries. This is to enable us to make rapid decisions on applications. You can send additional information about your pending matter by e-mail, but please remember that you do so at your own risk, since the connection is not secure.

You can send encrypted e-mail messages to the Finnish Immigration Service using the address Fill in your e-mail address and click "jatka" to continue. Register and follow the instructions sent to you by e-mail. The instructions are only available in Finnish. The link you are sent is active for 30 days.

Tel. 0295 430 431 (switchboard) Note! Switchboard does not put through customer calls. See our service numbers.
Fax 0295 411 720

The country code when calling from abroad is +358 (please note that with this code you leave the first zero undialed).

We record our calls.

Billing address:

OVT 003710199535
Opus Capita Solutions’s operator code E 204503
Business ID of the Finnish Immigration Service 1019953-5
VAT number FI10199535