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Handling matters at a service point

Before your visit a service point

Find information on our website

You do not have to visit one of our service points to ask for advice. Please check our website first to see if you can find an answer to your question.

Handing in additional documents

If you have submitted your application via our e-service, log in and send your additional documents there.

If you wish to bring your documents personally to us, you can leave your additional documents in a postbox at one of our service points. Do not book an appointment or take a waiting number for this. You can also submit your additional documents to us in other ways.

Service is available in Finnish, Swedish and English

If you do not speak Finnish, Swedish or English, bring with you a person who speaks one of these languages. If you want an interpreter, you must order an interpreter and pay his or her fees yourself, as well as bring him or her with you to the appointment.

Instructions on how asylum seekers should handle their matters

We have compiled instructions for asylum seekers which you can find on the page ‘Applying for asylum’.