Handling matters at a service point
Before your visit a service point
Find information on our website. Before you visit a service point, check our website Migri.fi to see if you can find an answer to your question. Our chatbot can help you with questions on processing times and contact information. You can also call our telephone service.
Handing in additional documents
If you have submitted your application in our e-service, log in and send your additional documents there.
You can also submit your additional documents to us in other ways. Please note! Due to the coronavirus outbreak, you cannot bring letters to our service points. For more detailed instructions, see the page migri.fi/you-are-in-finland.
Our telephoneservice is available in Finnish, Swedish and English
If you do not speak Finnish, Swedish or English, bring with you a person who speaks one of these languages. You can also use an interpreter. In this case, you must book an interpreter and pay his or her fees yourself.
Instructions on how asylum seekers should handle their matters
We have compiled instructions for asylum seekers which you can find on the page ‘Applying for asylum’.