Safe use of online services
Please keep data security in mind when using our online services. Before accessing an online service, make sure you are using the official and authentic version. When you receive an email, check that the message is authentic.
Domain names of the Finnish Immigration Service’s websites
The official website of the Finnish Immigration Service in Finland is migri.fi. Other websites maintained by the Finnish Immigration Service are:
- Online service Enter Finland: https://enterfinland.fi
- Appointment system: https://migri.vihta.com
- Securemail website for sending encrypted emails: https://securemail.migri.fi
- Newsletter service: https://klikkaukset.migri.fi/...
- Statistical service: https://tilastot.migri.fi
- Tellus service for country of origin information: https://maatieto.migri.fi
- Website of the Assistance System for Victims of Human Trafficking: https://www.ihmiskauppa.fi
- Website of the European Migration Network: https://emn.fi
- Website for information about voluntary return: https://voluntaryreturn.fi
- Website for quota refugees moving to Finland: http://movingtofinland.fi, http://mof.fi, http://culturalorientationfinland.fi
- Guides on how to apply for a residence permit for studies or work: https://migri.fi-t.seravo.com
To avoid fake websites, enter the web address in the address field of your browser. Do not use a search engine. When accessing a website, you should always check the spelling of the website's address to make sure that it is authentic.
Online service Enter Finland
Almost all permit matters at the Finnish Immigration Service can be handled in the online service Enter Finland. You can use Enter Finland to fill in an application, to add the necessary attachments, and to pay the processing fee using a secure connection. You can also send us additional information and documents to be added to your application and respond to our requests for additional information. Compared to email, Enter Finland is often a much faster way of handling your matters.
Authentic emails from the Finnish Immigration Service are always sent from an address that ends with @migri.fi.
If you email the Finnish Immigration Service, never send any personal information in a regular email without encryption.
If you need to use email to send us a message or document that contains personal information, use our Securemail service to send us encrypted email. For technical and data security reasons, we will only open messages that have been sent through the Finnish Immigration Service’s own Securemail service.
Social media
We will never ask you for any personal information or other sensitive information in social media. We do not send private messages, and it is not possible to send us private messages. For a list of the Finnish Immigration Service’s social media accounts, see the page Social media.
Scams linked to the Finnish Immigration Service
We are aware that scam emails targeting our customers have been sent in the name of the Finnish Immigration Service. The intent of the fraudulent messages has been to trick our customers into revealing personal information related to their permit applications, such as their date of birth, passport number, marital status, bank statements and payslips.
In addition to scam emails, there have been scams that try to lure our customers into visiting fake websites by placing false links in search engines.
If you receive a suspicious message
- Do not reply and do not enter any information in the required fields. Do not open the links included in the message.
- Contact your bank immediately if you suspect that you have transferred money to a scammer's account or have handed over your online banking credentials to a scammer.
- If your debit or credit card has fallen into the wrong hands, cancel the card.
Report scams to the police
If you have been tricked into revealing your credit card details or online banking credentials, you may have become a victim of fraud. It is advisable to report any fraud, identity thefts and attempts to fraud to the police. For more information about fraud offences, see the website of the Finnish police (poliisi.fi).