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Service points of the Finnish Immigration Service

Book an appointment in advance online.

Please make sure that you bring all the necessary documents with you to the service point. Please read the instructions on the page ‘Handling matters at a service point’.

Queuing with a waiting number is possible during the opening hours of the service points, with the exception of the service point Rovaniemi. You can check the opening hours for the service points under their contact information. 

The service points may stop handing out waiting numbers earlier, if the queue becomes too long to handle under the opening hours.

Our service points are not open on official holidays.

We follow the coronavirus restrictions carefully. Because of this, we can only allow a restricted number of persons to enter the premises of the service point at a time. Please be prepared to wait for your turn outside. We expect to see extended queues.

Contact information for our service points:


Address: Kaupparaitti 10, 00700 Helsinki

Open: Monday–Friday 8–16.15.

Last Thursday of each month at 10–16.15.

The Helsinki service point in Malmi is closed on Thursday 23 September and on Thursday 4 November due to staff training.

Instructions for customers: Visiting the Malmi service point


Address: Kirkkokatu 12 D, 15140 Lahti

Open: Monday–Wednesday and Friday 8–16.15.

Closed on Thursdays.


Address: Tekniikankatu 1, 33720 Tampere

Open: Monday–Wednesday and Friday 8–16.15.

Closed on Thursdays.


Address: Nallinkatu 8, 21200 Raisio

Open: Monday–Wednesday and Friday 8–16.15.

Closed on Thursdays.


Address: Valtakatu 25 A/B, 53100 Lappeenranta

Open: Monday–Wednesday and Friday 8–16.15.

Closed on Thursdays.


Address: Korsholmanpuistikko 45, 65100 Vaasa

Open: Monday–Wednesday and Friday 8–16.15.

Closed on Thursdays.


Address: customer entrance Ajurinkatu 45, 70110 Kuopio

Open: Monday–Wednesday and Friday 8–16.15.

Closed on Thursdays.


Address: Tutkijankuja 9, 90590 Oulu. The address in Linnanmaa is very new. This is why such applications as Google Maps show it as Tutkijantie 5.

Open: Monday–Wednesday and Friday 8–16.15.

Closed on Thursdays.


Address: Ruokasenkatu 2 A, 96200 Rovaniemi

Open: Monday–Wednesday 8–16.15.

Closed on Thursdays and Fridays.

Queuing with waiting numbers during the time: Monday–Wednesday 12.30–16.15.

The Åland Islands

Address: Torggatan 16 A, 22100 Mariehamn

Open: We do not have a permanent service point on the Åland Islands. An official will be available to receive customers every six to seven weeks at the State Administration Building.

Service times from 28 September to 17 December 2021

  • Tuesday–Friday 17 – 20 August (week 33)
  • Tuesday–Friday from 28 September to 1 October (week 39)
  • Tuesday–Friday 9 – 12 November (week 45)
  • Tuesday–Friday 23 – 26 November (week 47)
  • Tuesday–Friday 14 – 17 December (week 50)

If you live on the Åland Islands, you can use a service point on the continent or book an appointment in Mariehamn with a public official from the Finnish Immigration Service. You have to book an appointment in advance to visit us in Mariehamn.

International House Helsinki

You can take care of your EU registration at IHH. For other matters, please contact a service point of the Finnish Immigration Service.

You can schedule an appointment for EU registration at the IHH service point using the booking system of the Finnish Immigration Service.

IHH offers new immigrants services and information from various public administration actors – all in one place. The service is intended for immigrants who have recently moved to the Helsinki metropolitan area, as well as companies and employers who have questions related to foreign labour and recruiting.

Address: Lintulahdenkuja 2

Read more about IHH.