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Service points of the Finnish Immigration Service

Book an appointment in advance online.

Please make sure that you bring all the necessary documents with you to the service point. Please read the instructions on the page ‘Handling matters at a service point’.

Queuing with a waiting number is possible during the opening hours of the service points, with the exception of the service points Rovaniemi and Kuopio. You can check the opening hours for the service points under their contact information. 

The service points may stop handing out waiting numbers earlier, if the queue becomes too long to handle under the opening hours.

Our service points are not open on official holidays.

We follow the coronavirus restrictions carefully. Because of this, we can only allow a restricted number of persons to enter the premises of the service point at a time. Please be prepared to wait for your turn outside. We expect to see extended queues.

Contact information for our service points:

Helsinki

Address: Kaupparaitti 10, 00700 Helsinki

Open: Monday–Friday 8–16.15.

Last Thursday of each month at 10–16.15.

Instructions for customers: Visiting the Malmi service point

Lahti

Address: Kirkkokatu 12 D, 15140 Lahti

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Tampere

Address: Tekniikankatu 1 (Wing A), 33720 Tampere

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Raisio

Address: Nallinkatu 8, 21200 Raisio

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Waiting number service: Monday–Wednesday and Friday.

Waiting numbers will be handed out starting from 8.00. Once all waiting numbers have been handed out, no additional waiting numbers will be available during the day.

Lappeenranta

Address: Pormestarinkatu 1, 53100 Lappeenranta. Our premises are on the lower ground floor (P).

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Vaasa

Address: Korsholmanpuistikko 45, 65100 Vaasa

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Kuopio

Address: customer entrance Ajurinkatu 45, 70110 Kuopio

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Waiting number service: Monday–Wednesday. The waiting number service is closed on Fridays between 16 September 2022 and 24 February 2023.

Oulu

Address: Albertinkatu 4, 90100 Oulu.

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

The entrance is on Albertinkatu, next to the yellow wooden building, opposite the Finnkino car park building. If you are coming by car, there are car parks and parking spaces on nearby streets. Due to a construction site, the building itself has no parking space. Parking on the neighbouring house’s driveway or yard is not allowed.

Rovaniemi

Address: Ruokasenkatu 2 A, 96200 Rovaniemi

Open: Monday–Wednesday at 8–16.15.

Closed on Thursdays and Fridays.

Waiting number service: Monday–Wednesday at 12.30–16.15.

The Åland Islands

Address: Torggatan 16 A, 22100 Mariehamn

Open: We do not have a permanent service point on the Åland Islands. An official will be available to receive customers every six to seven weeks at the State Administration Building. Additional visits are arranged when it is possible.

Service times from 1 October 2022 to 2 June 2023:

  • Tuesday–Friday 25–28 October 2022 (week 43) 
  • Tuesday–Friday 13–16 December 2022 (week 50)
  • Tuesday–Friday 24–27 January 2023 (week 4)
  • Tuesday–Friday 7–10 March 2023 (week 10)
  • Tuesday–Friday 18–21 April 2023 (week 16)
  • Tuesday–Friday 30 May–2 June 2023 (week 22)

If you live on the Åland Islands, you can use a service point in mainland Finland or book an appointment in Mariehamn with a public official from the Finnish Immigration Service. You have to book an appointment in advance to visit us in Mariehamn.

International House Helsinki

Address: Lintulahdenkuja 2, 00530 Helsinki

Open: Monday–Friday 9–16.

You can take care of your EU registration at IHH. For other matters, please contact a service point of the Finnish Immigration Service.

You can schedule an appointment for EU registration at the IHH service point using the booking system of the Finnish Immigration Service. Complete your application in the Enter Finland service or on paper. Bring all the necessary attachments with you. Remember to also bring a certificate of identity and a credit/debit card if you have not paid for your application through Enter Finland. You cannot pay in cash at IHH.

IHH offers new immigrants services and information from various public administration actors – all in one place. The service is intended for immigrants who have recently moved to the Helsinki metropolitan area, as well as companies and employers who have questions related to foreign labour and recruiting.