Service points of the Finnish Immigration Service
Book an appointment in advance online.
Please make sure that you bring all the necessary documents with you to the service point. Please read the instructions on the page ‘Handling matters at a service point’.
Our service points are not open on official holidays.
Contact information for our service points:
Helsinki
Address: Käenkuja 3 aA, 00500 Helsinki
Open: Monday–Friday 8–16.15.
Exception: Open 10–16.15 on the last Thursday of every month.
Lahti
Address: Kirkkokatu 12 D, 15140 Lahti
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
Tampere
Address: Itsenäisyydenkatu 11, 33500 Tampere
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
Raisio
Address: Nallinkatu 8, 21200 Raisio
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
Lappeenranta
Address: Valtakatu 25 A/B, 53100 Lappeenranta
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
Vaasa
Address: Korsholmanpuistikko 45, 65100 Vaasa
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
Kuopio
Address: customer entrance Ajurinkatu 45, 70110 Kuopio
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
Note! Waiting numbers will not be handed out at our service poin in Kuopio after 12.00 on Tuesdays and Fridays between 19 October and 30 November.
Oulu
Address: Mäkelininkatu 33, 90100 Oulu
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
Note! Waiting numbers will not be handed out at our service point in Oulu before 12.00 on Tuesdays and Wednesdays between 1 October and 30 November.
Rovaniemi
Address: Ruokasenkatu 2 A, 96200 Rovaniemi
Open: Monday–Wednesday and Friday 8–16.15.
Closed on Thursdays.
The Åland Islands
Address: Torggatan 16 A, 22100 Mariehamn
Open: We do not have a permanent service point on the Åland Islands. An official will be available to receive customers every six to seven weeks at the State Administration Building. Times will become available in our appointment system approximately two weeks in advance.
We will inform you of future appointment times beforehand with a customer bulletin. You can find the customer bulletins at the end of this page. You can subscribe to customer bulletins that are related to customer service matters on the page ‘Sign up for news’.
If you live on the Åland Islands, you can use a service point on the continent or book an appointment in Mariehamn with a public official from the Finnish Immigration Service. You have to book an appointment in advance to visit us in Mariehamn.