Service points of the Finnish Immigration Service

Book an appointment in advance online.

Please make sure that you bring all the necessary documents with you to the service point. Please read the instructions on the page Handling matters at a service point.

Queuing with a waiting number is possible during the opening hours of the service points, with the exception of the service points in Rovaniemi and Mariehamn. You can check the opening hours for the service points under their contact information. 

The service points may stop handing out waiting numbers earlier, if the queue becomes too long to handle under the opening hours.

Our service points are not open on official holidays.

Contact information for our service points:

Helsinki

Address: Kaupparaitti 10, 00700 Helsinki

Open: Monday–Friday at 8–16.15.

Last Thursday of each month at 10–16.15.

Open Tuesday–Thursday 10–12 October at 12–16.15.
Due to the slightly shorter day, we will not be able to hand out as many waiting numbers as usual.

Instructions for customers: Visiting the Malmi service point

Lahti

Address: Kirkkokatu 12 D, 15140 Lahti

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Tampere

Address: Tekniikankatu 1 (Wing A), 33720 Tampere

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Raisio

Address: Nallinkatu 8, 21200 Raisio

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Lappeenranta

Address: Pormestarinkatu 1, 53100 Lappeenranta. Our premises are on the lower ground floor (P).

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Vaasa

Address: Korsholmanpuistikko 45, 65100 Vaasa

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Kuopio

Address: Ajurinkatu 45, 70110 Kuopio

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

Oulu

Address: Albertinkatu 4, 90100 Oulu.

Open: Monday–Wednesday and Friday at 8–16.15.

Closed on Thursdays.

The entrance is on Albertinkatu, next to the yellow wooden building, opposite the Finnkino car park building. If you are coming by car, there are car parks and parking spaces on nearby streets. Due to a construction site, the building itself has no parking space. Parking on the neighbouring house’s driveway or yard is not allowed.

Rovaniemi

Address: Ruokasenkatu 2 A, 96200 Rovaniemi

Open: Monday–Wednesday at 8–16.15.

Closed on Thursdays and Fridays.

Waiting number service: Monday–Wednesday at 12.30–16.15.

The Åland Islands

Address: Torggatan 16 A, 22100 Mariehamn

Open: We do not have a permanent service point on the Åland Islands. An official will be available to receive customers every six to seven weeks at the State Administration Building. Additional visits are arranged when it is possible.

Service times 2023:

• Monday–Thursday 10–13 July 2023 (week 28)
• Tuesday–Friday 22–25 August 2023 (week 34)
• Tuesday–Friday 19–22 September 2023 (week 38)
• Tuesday–Friday 3–6 October 2023 (week 40)
• Tuesday–Friday 24–27 October 2023 (week 43)
• Tuesday–Friday 14–17 November 2023 (week 46)
• Monday–Thursday 18–21 December 2023 (week 51)

If you live on the Åland Islands, you can use a service point in mainland Finland or book an appointment in Mariehamn with a public official from the Finnish Immigration Service. You have to book an appointment in advance to visit us in Mariehamn.

International House Helsinki

Address: Lintulahdenkuja 2, 00530 Helsinki

Open: Monday–Friday 9–16.

You can take care of your EU registration at IHH. For other matters, please contact a service point of the Finnish Immigration Service.

You can schedule an appointment for EU registration at the IHH service point using the booking system of the Finnish Immigration Service. Complete your application in the Enter Finland service or on paper. Bring all the necessary attachments with you. Remember to also bring a certificate of identity and a credit/debit card if you have not paid for your application through Enter Finland. You cannot pay in cash at IHH.

IHH offers new immigrants services and information from various public administration actors – all in one place. The service is intended for immigrants who have recently moved to the Helsinki metropolitan area, as well as companies and employers who have questions related to foreign labour and recruiting.