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  1. Interviewing and filming of customers Whenever you interview or film our customers for example at our premises, you must always ask permission from each individual. Asylum seekers in particular may encounter safety risks if their picture or name i...
    https://migri.fi/en/interviewing-and-filming-of-customers
  2. Services Resource library This resource library page contains a collection of materials and information about immigration processes. Instruction videos Webinars and recordings Printable instructions Press releases and customer bulletins of the Fin...
    https://migri.fi/en/partners-and-stakeholders/resource-library
  3. Services Service points of the Finnish Immigration Service Book an appointment in advance online . Please make sure that you bring all the necessary documents with you to the service point. Please read the instructions on the page Handling matters...
    https://migri.fi/en/service-points
  4. Permits and citizenship Document and information requests Information and documents concerning the customers of the Finnish Immigration Service are confidential as a rule. You can request the following documents from the Finnish Immigration Servic...
    https://migri.fi/en/document-and-information-requests
  5. Services Safe use of online services Please keep data security in mind when using our online services. Before accessing an online service, make sure you are using the official and authentic version. When you receive an email, check that the messag...
    https://migri.fi/en/safe-use-of-online-services
  6. Permits and citizenship Information requests and certificates Information and documents concerning the customers of the Finnish Immigration Service are confidential as a rule. You may request the following documents from the Finnish Immigration Se...
    https://migri.fi/en/requests-and-certificates
  7. Information on individual cases Information about the customers of the Finnish Immigration Service is usually confidential. Due to this obligation of secrecy, the Finnish Immigration Service cannot give information about its customers or comment o...
    https://migri.fi/en/information-on-individual-cases
  8. Services Finnish Immigration Service on social media The Finnish Immigration Service has official accounts on several social media platforms. For data security reasons, we do not reply to private messages on social media. The Finnish Immigration S...
    https://migri.fi/en/social-media
  9. Services Customer bulletins RSS (Opens New Window) (Opens New Window) Decision-making on all international protection applications by Iranian nationals resumes Type: Press release Publication date: 1.7.2026 10.00 Finland to introduce citizenship t...
    https://migri.fi/en/customer-bulletins
  10. Services Give feedback You can use our online feedback form to give us feedback about our services. You can also give us feedback by responding to our customer satisfaction survey. Your feedback will help us continue to improve our services and to...
    https://migri.fi/en/give-feedback
  11. Permits and citizenship Service by publication If it has not been possible to serve a customer with a decision in any other way, the Finnish Immigration Service may serve the decision by publication. When service by publication is used, the Finnis...
    https://migri.fi/en/service-by-publication
  12. 30.5.2025 | Amendments will be introduced to the Aliens Act as of 1 June 2025. The amendments may affect you if you are applying for asylum or have international protection status in Finland. The new law will be instantly applicable after its entry into force.
    https://migri.fi/en/-/amendments-to-the-aliens-act-from-1-june-impacts-on-customers-receiving-international-protection
  13. For the media Email address of the Press and Communications Services: media(at)migri.fi. Tel. (for media representatives only): +358 295 433 037 on weekdays at 8.00–16.00 If we do not answer your call, please leave us a message by email, and we wi...
    https://migri.fi/en/communications
  14. Services Partners and stakeholders The Finnish Immigration Service cooperates with many private and public-sector organisations, including employers, educational institutions, Finnish municipalities and government authorities in Finland. This page...
    https://migri.fi/en/partners-and-stakeholders
  15. Services Description of document publicity The Finnish Immigration Service’s obligation to maintain a description of document publicity is laid down in the Act on Information Management in Public Administration (906/2019; ‘Act on Information Manag...
    https://migri.fi/en/description-of-document-publicity
  16. Asylum in Finland Processing of asylum applications After a police or a border control official has accepted your application and you have arrived in a reception centre, the Finnish Immigration Service takes responsibility for handling your applic...
    https://migri.fi/en/processing-of-asylum-applications-before-12/6/2026
  17. Services Projects Every year, the Finnish Immigration Service runs a number of projects funded by the European Union (EU) to develop our work. The projects are financed by the European Union Home Affairs Funds and the European Union Recovery and R...
    https://migri.fi/en/projects
  18. Asylum in Finland Finnish society course The course on Finnish society is designed to provide you with important basic information about Finnish society, legislation, history, and customs. On this page you will find information about completing th...
    https://migri.fi/en/finnish-society-course
  19. Temporary protection Municipality of residence You can apply for a municipality of residence from the Digital and Population Data Services Agency if: you have lived in Finland for one year; and you have a residence permit on the basis of temporary...
    https://migri.fi/en/temporary-protection-and-municipality-of-residence
  20. Temporary protection Printable instructions for people fleeing Ukraine On this page, we will publish customer instructions in printable form. We will keep adding new instructions and their translations as we get them. If you have fled the war in U...
    https://migri.fi/en/printable-instructions