There is a public parking area in front of the main doors of the office building. The parking area has an accessible parking space. There are no parking spaces separately reserved for customers at the service point. 

A passenger drop-off point is located in front of the entrance. 

The route to the service point is partly marked with signs. The entrance is located behind the building and is difficult to notice. The entrance is lit. 

There is a wheelchair ramp in front of the entrance of staircase D.

You must pull the door handle to open the door. If necessary, our security guard can assist you in getting in.

The service point is located on the street level, on the same floor as the building entrance. There is a doorstep at the service point door.

There are signs in the interior spaces. 

There is seating in the lobby. Customers are called to their appointments by name. The lobby has a queue number system for those who have not booked an appointment in advance. The queue numbers are intended for urgent matters. You should book an appointment, as you may have to wait a long time without one.

The corridors are narrow and have little room for wheelchair use.

An accessible toilet is located in the main lobby of the building (lobby A) on the left. 

Guide and assistance dogs may enter the indoor spaces. 

There is no sound beacon or loop induction in the space.

Our opening hours are 8–12.00 on the following days:

• 23 December 2025
• 31 December 2025