The city’s parking area is near the main entrance. You can also park the car on the street. There are no accessible parking spaces in the parking area.  

A passenger drop-off point is located on the pavement in front of the main entrance. 

There are not many signs along the way to the service point. The entrance is lit. 

There is a wheelchair ramp at the entrance. 

Open the door by ringing the doorbell. You must pull the door handle to open the door.

The service point is located on the 2nd floor. 

You can get to the service point by a lift. There is not enough space for a wheelchair in the lift. 

There are signs in the interior spaces.

The corridors have room for wheelchair use. 

There is seating in the lobby. Customers are called to their appointments by name. The lobby has a queue number system for those who have not booked an appointment in advance. The queue numbers are intended for urgent matters. You should book an appointment, as you may have to wait a long time without one.

There is no accessible toilet at the service point. 

Guide and assistance dogs may enter the indoor spaces. There is a ‘no dogs allowed’ sticker on the door of the stairwell, but assistance dogs can enter the facility. 

There is no sound beacon or loop induction in the space.

Our opening hours are 8–12.00 on the following days:

• 23 December 2025