The parking area is located near the main entrance. Drive to the parking area from Tekniikankatu. The parking area has an accessible parking space.  

A passenger drop-off point is located in front of the entrance.

There are few signs along the way to the service point entrance. The entrance is lit.

The route to the indoor spaces is even. 

The main door opens automatically with a motion sensor. There is a security check at the service point.

The service point is located on the 2nd floor of the building. 

You can get to the service point by a lift. The lift is narrow for wheelchair users.  

There are signs in the downstairs customer lobby. 

There is seating in the lobby. Customers are called to their appointments by name. The lobby has a queue number system for those who have not booked an appointment in advance. The queue numbers are intended for urgent matters. You should book an appointment, as you may have to wait a long time without one.

There are doorsteps in the indoor space. The corridors are narrow and have little room for wheelchair use.

There is an accessible toilet by the lobby.

Guide and assistance dogs may enter the indoor spaces. 

There is no sound beacon or loop induction in the space.

Our opening hours are 8–12.00 on the following days:

• 23 December 2025
• 31 December 2025