This is how to collect your residence permit card from a collection point

You will receive a new card within about 2 weeks of your application.

Once your residence permit card is ready, you will receive a notice of arrival by email and as a text message, telling you that your delivery is ready for collection. 

When you receive a notification, do this

  1. Collect the card as soon as possible. The notice of arrival contains the address of the collection point where you can collect your card and states the last day when the card is still available for collection.
  2. Bring the notice of arrival (an email or SMS.
  3.  Show the notice of arrival at the collection point.
  4. The collection point employee will give you the shipment containing your new residence permit card.
  5. If you collect the card on behalf of another person, you do not need a power of attorney. Take the notice of arrival of the person whose card you are collecting.

Registered letter

In some situations, the residence permit card is sent as a registered letter. A notice of arrival will be sent to you when the letter is ready for collection from a Posti service point. In order to collect the letter from the service point, you or a person you have authorised to collect it will be required to provide a signature as confirmation of receipt. You or the person you have authorised must present an identity document as proof of identity. See the Posti website for more information about authorising someone else to collect an item for you: Drawing up a power of attorney (posti.fi).

If you live on the Åland Islands, we will send the residence permit card to you as a registered letter.