The parking area is not located right next to the service point. For drivers, we have free parking places (parking for a limited time) on Viljatie road and in the multi-storey car parks of Malmintori shopping centre, among other things. There are no parking spaces separately reserved for customers at the service point lot. You can park your car temporarily in front of the main door with a disabled parking permit. 

A passenger drop-off point is located in front of the entrance. 

The route to the service point is marked with signs. The entrance is easy to notice and lit. 

There is a wheelchair ramp at the entrance.

You must pull the door handle to open the door. The entrance has a doorstep. If necessary, our security guard can assist you in getting in.

The service point is located on the street level, on the same floor as the building entrance. 

There are signs in the interior spaces. 

There is seating in the lobby. Customers are called to their appointments by name. The lobby has a queue number system for those who have not booked an appointment in advance. The queue numbers are intended for urgent matters. You should book an appointment, as you may have to wait a long time without one.

The corridors have room for wheelchair use. 

There is an accessible toilet by the lobby. 

Guide and assistance dogs may enter the indoor spaces. 

There is no sound beacon or loop induction in the space.

Our opening hours are 8–12.00 on the following days:

• 23 December 2026

Our opening hours are 10.30–12.00 on the following days:

• 2 April 2026
• 30 April 2026
• 18 June 2026
• 31 December 2026