If you have questions about the use of Enter Finland, you can call us at +358 295 790 606 from Monday to Friday at 8.30–15.30.
If you have a technical problem, please email a detailed description and, if possible, a screenshot of the problem to esupport@migri.fi.
If you use the online service Enter Finland for Employers, you can receive automated messages from the Finnish Immigration Service. You can receive an email telling you that a request to supplement the application has been sent to you or that the decision is available for you to read in your Enter Finland for Employers account. Read more about when an employer can be informed about a decision.
If you want to know whether your employee or a jobseeker has the right to work, you should primarily ask him or her about it. For example, a residence permit card can prove his or her right to work. If the person is not sure that he or she has the right to work, you can call the service number to ask about the matter.
You can also ask about your or your employee’s right to work by email. Send an email message to tto@migri.fi. For data protection reasons, we recommend that you send us an encrypted email message using the service at securemail.migri.fi. If you cannot send encrypted email, you can send us a normal email message.
Include the following details in your message:
your employee’s last name
your employee’s first name
your employee’s customer number (which can be found on the employee’s residence permit card next to ‘Asiakasnumero’).
your own name
name of your company
email address
You will receive an email message within two weeks stating whether your or your employee’s right to work is valid or not.
If your employee is an asylum seeker, information about his or her right to work cannot be given over the phone. Read more about asylum seekers’ right to work.
The guidance service for employers is aimed at improving the advice and guidance given to employers. We will continuously develop the service based on the feedback we receive. You can give feedback on how the telephone service works in connection with your phone call or by using the feedback form.
