Skip to Content

Do you need to visit one of our service points? You can now make an appointment 6 months ahead

19.4.2021 14.10

On Tuesday 20 April 2021, we will release free slots in our appointment system covering a period of 6 months. In the past, appointments could only be made 3 months ahead.

Appointments will be available for booking in all our service points and in Mariehamn. For information about the service points, visit

Make an appointment in our appointment system. Only book one time slot to ensure that as many customers as possible can get appointments. If your whole family needs to renew their permits, make a family appointment. To read the instructions for making appointments, visit

If you need an appointment urgently

  • keep an eye on slots that become free in our appointment system, or 

  • come to our service point and take a queue number.
    • We strictly comply with the restrictions aiming to prevent coronavirus infections. This is why we can only allow a small number of people at a time into the indoor areas of the service point. Be prepared to wait for your turn outside. 

You need an urgent appointment if, for example, your residence permit expires in less than three months.   

Many reasons to submit your application in Enter Finland:

  • Your stay in the country is legal when you apply for a residence permit. 

    • If you are in Finland and submit an application for your first residence permit on Enter Finland, your stay in Finland is legal even if you are unable to get an appointment at a service point and prove your identity within three months of lodging the application.   

  • The processing time for your application will not usually be longer even if you cannot prove your identity immediately.

    • Once you have proven your identity, your application will be processed on the basis of the date on which you submitted the application on Enter Finland. Applications are taken up for processing on the basis of the date when the application was submitted. 

    • For example, if you prove your identity at a service point on 1 May 2021 and you have sent your application in Enter Finland on 1 November 2020, your application will be taken up for processing on the basis of the date 1 November 2020. 

    • Your application will not expire and you will not lose your money even if you cannot prove your identity within 3 months of submitting your application.  The time limit for proving your identity has been extended until 31 August 2021.

  • If you are applying for an extended permit, you may not have to visit a service point to prove your identity.

    • When you start using strong electronic identification in the online service Enter Finland and submit an application for an extended permit, the service will tell you whether you need to visit a service point to prove your identity or not. Read more about strong electronic identification on the page

  • If you send an application to renew your residence permit card in Enter Finland, send your application before your card expires. In this case, you can visit a service point later to prove your identity instead of visiting a service point before your current card expires.