Exceptions to opening hours in December and January
Publication date
20.12.2022
8.45
Press release
The telephone service and the service points of the Finnish Immigration Service are closed on the following holidays:
- Boxing Day 26 December 2022
- Epiphany 6 January 2023
In addition to the dates mentioned above, the service point in Rovaniemi will be closed also on 27–28 December.
Our service desk for EU-citizens at International House Helsinki will be closed on 27–30 December.
On Friday 23 December, our telephone service will close at 12.
Otherwise, our service points and telephone service are open at usual times.
Use our online services
The online service Enter Finland is open every day.
You can find answers to many common questions on our website.
Our chatbot Kamu answers questions on our website every day around the clock. Kamu gives answers to the most common questions in Finnish and English.
Happy New Year 2023 to all our customers!
Customer bulletin
See also
Problems with the Kamu chatbot place in queue feature – looking for solution
Press release
19.6.2024 10.30
Finnish Immigration Service’s chatbot partly disabled – customer data has not been compromised
Press release
19.6.2024 10.30
Longer waiting times for email replies from customer guidance services
Press release
18.6.2024 13.21
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