Chatbot
The Finnish Immigration Service’s Kamu chatbot is a virtual customer servant that utilises artificial intelligence. You can find Kamu in the lower right-hand corner of the migri.fi website.
You can enter your question in either English or Finnish.
Available around the clock
Kamu offers general advice, but it is not able to answer questions about your personal situation. You should not enter your personal information or other confidential information related to your application in the chatbot.
You do not need to log in or register in order to ask Kamu questions.
The queue place function is out of use until further notice.
Are you an employer?
Kamu can give you advice about, for example:
- employing foreign nationals
- right to work
- Enter Finland
- customer service.
Write ‘I am an employer’ in the text field below Kamu and Kamu will give you advice intended for employers.
Continuous improvement
To provide correct and up-to-date information, the chatbot is being trained continuously. The answers provided by the chatbot are written by experts at the Finnish Immigration Service, but these people cannot be reached through the chatbot.
Kamu will be improved on the basis of past conversations and the feedback received. To provide feedback on the chatbot, close the chat window. A feedback view will be displayed.
Further information about the data protection.