Exceptions to the opening hours of our telephone service during the summer
Our customer service number, 0295 419 600, and our service number for handling your matters during the coronavirus circumstances, 0295 419 627, are open during the period 22.6.-31.7.2020 from 9.00 to 15.00.
On 18 June, the Thursday before Midsummer Eve, our customer service number and our service number for handling your matters during the exceptional circumstances will close at 12.00. The opening hours of all our service numbers can be found on our website: migri.fi/en/telephone-service.
We apologise for any inconvenience the exceptions may cause.
Our telephone service receives a large number of calls
At the moment, our telephone service is very busy answering questions concerning the coronavirus situation. The waiting time is longer than usual.
Before you call us:
- Pose your question to our chatbot Kamu! Kamu offers general advice on our website and in the online service Enter Finland.
- See the Frequently Asked Questions page.
- Use the Processing Time Checker to find out how long the processing of your application will take.
The online service Enter Finland is open every day. Answers to many common questions can also be found on our website.