Helsinki-info – immigration advice and other guidance
Helsinki-info gives personal advice on residence permits, EU registration, citizenship and alien’s passports.
The service is free of charge.
To read more about the service and find its contact details, visit the Helsinki-info website.
Note! If you need to submit documents or applications to the Finnish Immigration Service, do not send them to Helsinki-info.
You need to deliver your documents directly to us. You can send your additional information and other documents to the Finnish Immigration Service by post or put them in a postbox at one of our service points.
Customer bulletins - customer service
Exceptions to opening hours in December and January
Press release
20.12.2022 8.45
The Oulu office of the Finnish Immigration Service moves to the centre of Oulu
Press release
7.11.2022 13.14
Exceptions to telephone service hours 30 August – 1 September 2022
Press release
26.8.2022 10.00
Finnish Immigration Service’s service number for Ukraine-related questions opens on 17 August 2022
Press release
16.8.2022 15.54
Changes in the service numbers of the Finnish Immigration Service
Press release
29.7.2022 15.32