Helsinki-info – immigration advice and other guidance
Helsinki-info gives personal advice on residence permits, EU registration, citizenship and alien’s passports.
The service is free of charge.
To read more about the service and find its contact details, visit the Helsinki-info website.
Note! If you need to submit documents or applications to the Finnish Immigration Service, do not send them to Helsinki-info.
You need to deliver your documents directly to us. You can send your additional information and other documents to the Finnish Immigration Service by post or put them in a postbox at one of our service points.
Customer bulletins - customer service
Kamu will no longer be available for use after 31 October 2024
Press release
18.9.2024 11.50
Problems with the Kamu chatbot place in queue feature – looking for solution
Press release
19.6.2024 10.30
Longer waiting times for email replies from customer guidance services
Press release
18.6.2024 13.21
Summer opening hours of customer services
Press release
10.6.2024 15.28
Update of work-based residence permit application forms on Enter Finland completed on 5 June 2024
Press release
6.6.2024 10.00