Helsinki-info – immigration advice and other guidance
Helsinki-info gives personal advice on residence permits, EU registration, citizenship and alien’s passports.
The service is free of charge.
To read more about the service and find its contact details, visit the Helsinki-info website.
Note! If you need to submit documents or applications to the Finnish Immigration Service, do not send them to Helsinki-info.
You need to deliver your documents directly to us. You can send your additional information and other documents to the Finnish Immigration Service by post or put them in a postbox at one of our service points.
Customer bulletins - customer service
Please use Enter Finland or our Securemail service to send any additional information for your application
Press release
16.11.2023 15.15
You can avoid visiting a service point if you use Enter Finland to apply for an extended permit, Finnish citizenship or a new residence permit card
Press release
18.9.2023 8.48
Testing of queue number system to start at Helsinki service point on 12 September 2023
Press release
11.9.2023 13.30
Service points of the Finnish Immigration Service are closed on 5–7 September 2023
Press release
31.8.2023 10.12
Do not send personal data via regular mail – use the secure Enter Finland service
Press release
10.8.2023 16.00