Helsinki-info – immigration advice and other guidance
Helsinki-info gives personal advice on residence permits, EU registration, citizenship and alien’s passports.
The service is free of charge.
To read more about the service and find its contact details, visit the Helsinki-info website.
Note! If you need to submit documents or applications to the Finnish Immigration Service, do not send them to Helsinki-info.
You need to deliver your documents directly to us. You can send your additional information and other documents to the Finnish Immigration Service by post or put them in a postbox at one of our service points.
Customer bulletins - customer service
Customers under 18 years of age can now avoid having to visit a service point when renewing their residence permit card
8.2.2024 10.23
Effects of the strikes on 1–2 February 2024 on customers of the Finnish Immigration Service
Press release
31.1.2024 14.55
Exceptions to opening hours in December and January
Press release
15.12.2023 10.13
Please use Enter Finland or our Securemail service to send any additional information for your application
Press release
16.11.2023 15.15