Exceptions to opening hours in December and around New Year
The telephone service and the service points of the Finnish Immigration Service are closed on the following holidays:
- Christmas Eve 24 December
- Christmas Day 25 December
- New Year's Day 1 January
- Epiphany 6 January.
On New Year's Eve, 31 December, the Helsinki service point at Käenkuja is open at 10.00–16.15. All other service points are closed on New Year's Eve.
In addition to the dates mentioned above, the service points in Oulu and Rovaniemi are closed also on 21–23 December.
The service point in Lahti is closed on Friday 8 January.
On Wednesday 23 December and on 31 December, our telephone service will close at 12.
Our service counter at the International House Helsinki will be closed on 21 December – 8 January.
The Finnish Immigration Service handles EU registration by appointment at IHH.
Otherwise, the telephone service and the service points are open at usual times.
Use online services and ask Kamu the chatbot for advice
The online service Enter Finland is open every day. Answers to many common questions can be found on our website Migri.fi.
Our chatbot Kamu answers questions on our website every day around the clock. Kamu gives answers to the most common questions in Finnish and English. You can also ask Kamu about your place in the processing queue. For more information, see the page migri.fi/en/chat1.
Happy New Year 2021 to all our customers!