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Customers who receive a positive decision on 14–20 January 2022 will receive their residence permit card later than usual

Publication date 14.1.2022 9.50
Press release

During 14–20 January, applicants who receive a positive decision will not be ordered residence cards and residence permit cards. If you get a positive decision during this period of time, you will receive your residence card or residence permit card later than usual.

Normally, the card is sent to the customer in 2 to 3 weeks. Because of the delay, the delivery will take 3 to 4 weeks.

The delay is due to technical modifications to the ordering system of the cards. There will be a service break in the system during that time.

We are sorry for any inconvenience this may cause.

Decisions are made as usual

Decision-making continues as usual on 14–20 January. If you submitted your application in Enter Finland, you will be able to read the decision online.

If you receive a decision during the service break, you do not need to do anything. We will order the card for you as soon as the service break ends.

More information

Residence permit card

Residence card and its renewal

Customer bulletin