Customers who receive a positive decision on 14–20 January 2022 will receive their residence permit card later than usual
During 14–20 January, applicants who receive a positive decision will not be ordered residence cards and residence permit cards. If you get a positive decision during this period of time, you will receive your residence card or residence permit card later than usual.
Normally, the card is sent to the customer in 2 to 3 weeks. Because of the delay, the delivery will take 3 to 4 weeks.
The delay is due to technical modifications to the ordering system of the cards. There will be a service break in the system during that time.
We are sorry for any inconvenience this may cause.
Decisions are made as usual
Decision-making continues as usual on 14–20 January. If you submitted your application in Enter Finland, you will be able to read the decision online.
If you receive a decision during the service break, you do not need to do anything. We will order the card for you as soon as the service break ends.