Skip to Content
Services

This is what to do when you arrive in Finland from Ukraine

This page provides information for people who are fleeing the war in Ukraine to Finland.

In Ukrainian: Ось так ви розпочинаєте своє життя, коли приїжджаєте до Фінляндії з України

1. Arrival in Finland

When you arrive in Finland, you will meet authorities. They will help you.

Pets

Inform the authorities of your pet. You will get instructions on the pet’s quarantine, and your pet will be given medication that protects against communicable animal diseases.

2. Temporary protection

We recommend that you apply for temporary protection. You can apply for temporary protection by contacting the police or border authorities when you are in Finland.

The Finnish Immigration Service will later make a decision on your application.

3. Accommodation

After you have applied for temporary protection, you can stay at a reception centre or in private accommodation.

Reception centre

If you need accommodation, you will be accommodated at a reception centre that has room. Families are accommodated in an apartment or a room of their own. Others are offered communal accommodation where women and men live in their own rooms or apartments.

Private accommodation

If you wish, you may arrange your own accommodation outside the reception centre, for example stay with friends or relatives. Report your address to the reception centre where you are registered as a client. Notify the reception centre if your address changes. You must be able to pay for your accommodation yourself. Living in private accommodation cannot be financially supported by reception centres. If your situation changes and you need accommodation, you will be arranged a place at a reception centre that has room.

4. Services offered by reception centres

After you have applied for temporary protection, you will be given the contact details of your own reception centre. Your own reception centre will offer you services and advice even if you live in private accommodation.

5. Employment

You may work in Finland after you have applied for temporary protection 

When you submit the application, the police or the border authorities will give you a certificate of a pending application. Keep the copy of the certificate for yourself. With the certificate, you can prove employers that you have the right to work In Finland.

Assistance for finding work

If you want to work in Finland, your reception centre can direct you to an Employment and Economic Development Office (TE Office) that assists job seekers. TE Offices can give you advice on how to look for work and offer you services that will help you find employment. The services of TE Offices include, for example, language courses in Finnish or Swedish

TE Offices also have a lot of information about jobs available. You can also find available jobs in Finland via online services:

Remember your rights

In Finland, everyone has the right to fair terms of employment. In the guide of the Occupational Safety and Health Administration, you will find information about wages, working hours and holidays.

If you are, for example, blackmailed for a broker’s commission or pressured to work under poor conditions, to have sex or to commit crimes in exchange for a job, accommodation or help, we recommend that you ask the personnel of the reception centre or other authorities for help. Also, the Assistance system for victims of human trafficking is an authority that can help you when necessary. 

The police are responsible for ensuring the safety of people and the environment in every situation and at all times. The police prevent and investigate crime. The crimes the police investigate are submitted to the prosecutor, who then decides whether or not to bring charges. A police report can be filed at any police station regardless of where the crime took place. 

6. School attendance and early childhood education

All children between the age of 6 and 17 in Finland have the right to go to comprehensive school. Your reception centre will help you to get a school place for your child. Going to school is free of charge.

If necessary, you can apply for a place in early childhood education for your children under 6 years of age from the municipality. However, the municipality does not necessarily offer your children a place in early childhood education. Your reception centre can help you with applying for a place in early childhood education.

7. Help and support

There are several volunteer organisations that offer Ukrainians for example clothes and donated goods. Ask your reception centre for more information.