Answers to frequently asked questions about the current situation in Ukraine
Publication date
25.2.2022
9.57
Press release
The current situation in Ukraine has a significant impact on the lives of many of our customers. We are receiving a large number of enquiries, including questions related to seasonal workers and family members in Ukraine and Finland.
We have put together a list of answers to the frequently asked questions (FAQ) regarding the situation in Ukraine on our website. We ask our customers to read through the FAQ, which includes information on who to contact in your particular situation. The page will be updated as the situation develops.
The FAQ will be published in English, Swedish and Ukrainian.
Changes to the operations of the Finnish Immigration Service due to the current situation in Ukraine
- It is not currently possible to send residence permit cards to Ukraine. We are looking into alternative arrangements regarding the delivery of residence permit cards.
- As of 24 February 2022, the Finnish Immigration Service has temporarily suspended issuing negative decisions that would involve removal from the country to Ukraine. We are assessing the security situation in Ukraine. The Finnish Immigration Service always uses up-to-date country information when making decisions.
Customer bulletin
See also
Problems with the Kamu chatbot place in queue feature – looking for solution
Press release
19.6.2024 10.30
Finnish Immigration Service’s chatbot partly disabled – customer data has not been compromised
Press release
19.6.2024 10.30
Longer waiting times for email replies from customer guidance services
Press release
18.6.2024 13.21
Viimeisimmät
Building a Bright Future in the Happiest Country: Syed's Ambitions
31.10.2023 13.36
Experiencing academic freedom in Finland: Iman’s story
31.10.2023 13.36