Automated messages sent by mistake to employers from Enter Finland for Employers

If you use the online service Enter Finland for Employers, you may have received an automated email message on Tuesday 4 February 2025 with a subject line ‘We have made a decision on application’. The message, which was sent by mistake, states that a decision has been made on your employee’s residence permit application.

Such messages have been sent unintentionally between 00.00 and 10.05. There have been problems with the sending function for automated messages that have now been fixed.

There is currently a high demand for our employer guidance services. If your employee’s residence permit process is completed and your employee is not waiting for a decision on his or her application or has appealed against a decision, the message that you have received has most likely been sent to you by mistake. In this case, no action is required from you or your employee.

If you suspect that the message was sent deliberately, check with your employee whether he or she has received a decision on his or her application. Unintentional messages have been sent only to employers.

We apologise for the inconvenience. 

For contact information for our employer guidance services, see the page Customer guidance services of the Finnish Immigration Service.