Customer bulletins
If you have fled Ukraine and have applied or are planning to apply for temporary protection in Finland, you can now get the right to work more quickly
Press release
8.4.2022 15.44
Webinar on students’ residence permits on 5 May 2022
Press release
6.4.2022 10.42
Service times of the Finnish Immigration Service in Mariehamn in June and August 2022
Press release
5.4.2022 10.50
People fleeing Ukraine: Did someone offer you a job, accommodation or transport? Always make sure that the offer is real
Press release
1.4.2022 14.31
EU registration certificate remains in Enter Finland for one year – save and print it for yourself
Press release
31.3.2022 14.18
Are you planning to renew your residence permit card at the Malmi service point on 4–8 April? The residence permit card will be sent to Matkahuolto.
Press release
30.3.2022 15.42
Delays in processing Brexit applications
Press release
30.3.2022 9.24
Student: follow the processing queue on our website or in Enter Finland
Press release
25.3.2022 14.35
Are you a Ukrainian citizen looking to do seasonal work in Finland? You can apply for temporary protection or a seasonal work certificate
Press release
24.3.2022 14.19
Updates in estimated processing times
Press release
24.3.2022 9.21
Malmi service point will serve customers by appointment on Saturdays 19 March and 9 April at 9–15
Press release
14.3.2022 10.07
Temporary protection now available to those fleeing Ukraine
Press release
9.3.2022 15.06
Instructions on arriving in Finland from Ukraine
Press release
2.3.2022 17.21
Answers to frequently asked questions about the current situation in Ukraine
Press release
25.2.2022 9.57
Are you applying for an extended permit? Submit your application online to avoid visiting a service point
Press release
16.2.2022 10.44
Delays in sending residence permit cards
Press release
10.2.2022 10.53
Customer service at the Helsinki service point continues without customer service receptionists for the time being
Press release
31.1.2022 16.13
Service times of the Finnish Immigration Service in Mariehamn in April and May 2022
Press release
28.1.2022 14.36
Updates in estimated processing times
Press release
27.1.2022 14.01
You can now regularly receive messages about the processing stage of your application
Press release
24.1.2022 9.00
Investigation regarding funds left on Moni cards continues
Press release
17.1.2022 13.05
Customers who receive a positive decision on 14–20 January 2022 will receive their residence permit card later than usual
Press release
14.1.2022 9.50
Changes in the processing fees of the Finnish Immigration Service in 2022
Press release
31.12.2021 13.46
Exceptions to opening hours in December and around New Year
Press release
15.12.2021 9.29
Did you apply in Enter Finland? Prove your identity at a Finnish mission or at a service point by 1 June 2022 at the latest
Press release
10.12.2021 10.35
Customers’ satisfaction with our services has increased since last year
Press release
9.12.2021 15.21
Estimates of processing times have been updated
Press release
19.11.2021 15.41
Backlogs in the processing of citizenship applications
Press release
15.11.2021 13.46
Employer: You can now submit the terms of employment for several employees at the same time
Press release
10.11.2021 12.36
Service times of the Finnish Immigration Service in Mariehamn in January and February 2022
Press release
5.11.2021 14.42
Webinar on family-based residence permits 23 November 2021
Press release
3.11.2021 10.54
The service point in Raisio is open on Saturday 27 November 2021
Press release
2.11.2021 11.46
Helsinki service point and subject-specific service numbers are closed on 4 November
Press release
1.11.2021 9.45
Operation of Helsinki Reception Centre will be transferred to the Finnish Immigration Service on 25 October 2021
Press release
22.10.2021 13.57
Enter Finland was unavailable on 5 October and between 7 and 8 October 2021 due to a temporary vulnerability
Press release
9.10.2021 10.07
Enter Finland is available again
Press release
6.10.2021 10.11
Enter Finland unavailable – instructions for customers
Press release
5.10.2021 15.45
If your employer has exploited you and you have a residence permit in Finland, you can apply for a new permit or certificate
Press release
1.10.2021 8.37
British citizen: The application period for Brexit permits has ended
Press release
1.10.2021 8.15
Coming in October: a webinar on the employment services for foreign victims of human trafficking residing in Finland
Press release
30.9.2021 10.53
Service times of the Finnish Immigration Service in Mariehamn available also 23–26 November (week 47)
Press release
24.9.2021 8.52
Helsinki service point and subject-specific service numbers are closed on 23 September and 4 November
Press release
20.9.2021 13.30
Brexit applicant: submit your application for a Brexit permit by 30 September 2021 to avoid complications regarding your residence
Press release
17.9.2021 13.16
The Helsinki service point in Malmi will be open on four Saturdays this autumn
Press release
10.9.2021 15.09
Over 14,000 decisions for seasonal workers – our seasonal work bulletin is no longer updated regularly for the time being
Press release
9.9.2021 15.50
Obtaining an alien’s passport is made easier for Afghans residing in Finland with a residence permit
Press release
7.9.2021 14.45
Are you a British citizen or a family member of a British citizen? Remember to apply for a Brexit permit by 30 September 2021
Press release
6.9.2021 10.08
Situation of applications for seasonal work permits and certificates on 29 August 2021
Press release
30.8.2021 15.38
Answers to frequently asked questions about situation in Afghanistan published on Finnish Immigration Service website
Press release
26.8.2021 14.34
Service times of the Finnish Immigration Service in Mariehamn between October and December 2021
Press release
19.8.2021 15.12