Customer bulletins
Now is a good time to apply for a municipality of residence as some reception centres will close
Press release
6.5.2024 10.58
Automated decisions possible for some citizenship applicants
Press release
2.5.2024 14.03
Arrangements for returning old prepaid card funds to reception centre clients continue
Press release
2.5.2024 10.00
Telephone service and service points of the Finnish Immigration Service are closed on 7–9 May 2024
Press release
30.4.2024 11.08
Automated decisions to renew residence permit card or residence card possible for some applicants
Press release
25.4.2024 12.59
Automated post-decision monitoring of startup entrepreneurs’ residence permits to begin
Press release
24.4.2024 10.15
Are you planning to travel outside Finland this summer?
Press release
23.4.2024 16.34
Renew your residence permit card on Enter Finland for a lower fee and without a service point visit
Press release
2.4.2024 9.00
Apply for a residence permit for an employed person to pick wild berries in Finland
Press release
20.3.2024 13.05
Customers under 18 years of age can now avoid having to visit a service point when renewing their residence permit card
8.2.2024 10.23
Effects of the strikes on 1–2 February 2024 on customers of the Finnish Immigration Service
Press release
31.1.2024 14.55
Information for partners: All residence permits granted on the basis of temporary protection will be extended on 9–16 February 2024
Press release
24.1.2024 15.33
All residence permits granted on the basis of temporary protection will be extended on 9–16 February 2024
Press release
19.1.2024 14.11
Changes in assistance granted for voluntary return as of 1 January 2024
Press release
29.12.2023 14.45
Changes in the processing fees of the Finnish Immigration Service as of 1 January 2024
Press release
29.12.2023 11.04
Exceptions to opening hours in December and January
Press release
15.12.2023 10.13
Backlog in processing applications based on family ties
Press release
11.12.2023 14.30
Are you applying for a new residence permit card or Finnish citizenship? Appointments for 2024 are now available for booking
Press release
5.12.2023 12.45
Service times of the Finnish Immigration Service in Mariehamn in January–June 2024
Press release
23.11.2023 11.42
Do not disclose any personal details in a phone call if you are not sure of the caller’s identity
Press release
21.11.2023 14.03
Answers to frequently asked questions about the situation at Finland’s eastern border have been published
Press release
20.11.2023 15.35
Please use Enter Finland or our Securemail service to send any additional information for your application
Press release
16.11.2023 15.15
Are you planning to travel outside Finland?
Press release
3.11.2023 13.32
Some students may now receive an automated decision on their first residence permit application
Press release
19.10.2023 11.34
Temporary protection to continue until 2025
Press release
28.9.2023 18.09
Do you have a residence permit for studies? This autumn, we will carry out automatic post-decision monitoring and check that you still meet the requirements for the permit
Press release
28.9.2023 9.27
You can avoid visiting a service point if you use Enter Finland to apply for an extended permit, Finnish citizenship or a new residence permit card
Press release
18.9.2023 8.48
Testing of queue number system to start at Helsinki service point on 12 September 2023
Press release
11.9.2023 13.30
Temporary protection is not granted to certain third-country nationals as of 7 September 2023
Press release
7.9.2023 14.37
As of 1 September 2023, submitting a residence permit application in Russia is possible only in Moscow; see the press release by the Ministry for Foreign Affairs
Press release
31.8.2023 13.00
Service points of the Finnish Immigration Service are closed on 5–7 September 2023
Press release
31.8.2023 10.12
Backlogs in the processing of residence permits for studies
Press release
25.8.2023 8.00
Are you a client at a reception centre? Your prepaid card will be exchanged
Press release
18.8.2023 11.15
Do not send personal data via regular mail – use the secure Enter Finland service
Press release
10.8.2023 16.00
Correction: We will not issue a residence permit to all asylum-seeking families or pregnant asylum seekers who have been granted international protection in Greece
Press release
8.8.2023 15.05
Are you in Finland and have you been granted international protection in Greece? If you are pregnant or have underage children with you, there have been changes to the processing of your asylum application
Press release
2.8.2023 10.47
Residence permit applications not received in Russia in August. Read more in Ministry for Foreign Affairs press release.
Press release
31.7.2023 16.11
Extended opening hours for our service number for employers
Press release
31.7.2023 8.53
Mariehamn service point will also be open on 24–27 October 2023
Press release
14.7.2023 9.25
Are you under 22 and have dual citizenship? Make sure you can keep your Finnish citizenship
Press release
29.6.2023 12.51
The Government Programme proposes changes but they require preparation and will not come into effect immediately – Follow our website for the most recent information available
Press release
22.6.2023 11.00
Are you planning to travel outside Finland this summer? Read this before you travel
Press release
14.6.2023 8.50
Changes to customer service hours during the summer
Press release
8.6.2023 11.03
Did you apply for an extended permit or for a new residence permit card in Enter Finland and were able to avoid a service point visit?
Press release
5.6.2023 12.57
Backlogs in the processing of residence permit applications based on family ties
Press release
17.5.2023 10.33
Seasonal worker – learn which permit you must apply for
Press release
8.5.2023 14.38
Kamu the chatbot is back in use for checking your application’s place in the queue
Press release
5.5.2023 14.25
Service times of the Finnish Immigration Service in Mariehamn between June and December 2023
Press release
5.5.2023 10.00
First residence permit cards for those receiving temporary protection to be delivered to DB Schenker collection points as of 3 May 2023
Press release
3.5.2023 11.05
Delays in deliveries of residence cards to EU citizens’ family members
Press release
25.4.2023 15.25