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Delays in deliveries of residence cards to EU citizens’ family members

Publication date 25.4.2023 15.25
Press release

Deliveries of residence cards issued to European Union citizens’ family members will be delayed by approximately 2–4 weeks.

The delay is due to a technical problem affecting the production of the cards. The card manufacturer is expected to resolve the problem on 10 May 2023.

If a positive decision has been made on your residence card application, you will receive your card by the end of May. Your card will be delivered to a DB Schenker collection point in Finland. You will be sent an arrival notification when your card is ready for collection.

We apologise for any inconvenience this may cause.

Customer bulletin